Community Access – Getting Out and Living Your Life
We support participants to get out, engage with their community and explore the world around them — with confidence, safety and the right support by their side.
At Ace of Care, we believe every person has the right to engage with their community on their own terms.
Whether it’s attending appointments, participating in local activities, visiting friends and family, or exploring new interests and experiences — our support workers are here to make it happen. We provide practical assistance and genuine encouragement to help you get out and make the most of every day.
What Is Community Access?
Community Access under the NDIS is about more than just getting from A to B — it’s about helping you participate fully in the life of your community. From attending appointments and local events to visiting loved ones and exploring new interests, community access support empowers you to live actively and independently.
We provide supported community access wherever you need it — accompanying you on outings, helping you navigate services, and ensuring you feel confident and safe every step of the way.
Our Community Access Services
Our team can support you across a broad range of community activities and outings, including:
- Medical and allied health appointments
- Specialist visits and therapy sessions
- Government and community service visits
- Banking, post office and everyday errands
- Pharmacy pick-ups and prescription support
- Attending local events and community activities
- Sporting events and recreational outings
- Visiting libraries, galleries and museums
- Joining community groups and clubs
- Exploring local parks, markets and attractions
- Accompanied visits to family and friends
- Support attending social gatherings and events
- Help navigating transport to loved ones
- Celebrating milestones and special occasions
- Support trying new hobbies or activities
- Attending classes, courses or workshops
- Exploring volunteering opportunities
- Discovering local services and resources
- Building confidence in the community
"Community participation isn't a luxury — it's a fundamental part of a full and meaningful life. We're here to remove the barriers and help you take part in the world around you."
Our Approach to Community Access
We understand that heading out into the community can feel daunting for some participants. Our support workers take a patient, empowering approach — walking alongside you at your own pace and building your confidence over time.
Your safety in the community is always our priority. Our support workers are trained in risk assessment, emergency procedures and safe travel practices — so you and your family can have complete peace of mind.
- Encouraging skills to navigate community independently
- Gradual confidence-building at your pace
- Stepping back as you grow in independence
- Goal-focused support aligned with your NDIS plan
- Discreet support that doesn't draw attention
- Culturally respectful and inclusive approach
- Your preferences and decisions always respected
- Privacy maintained at all times in public
Who Can Access Community Access Support?
Community Access is available to a wide range of NDIS participants and can be tailored to suit your individual goals and circumstances:
- NDIS participants above age of 7 years
- People with physical disability
- People with intellectual disability
- People with psychosocial disability
- People with sensory impairment
- People with communication support needs
- Those building independence and life skills
- People in both metro and regional areas
Community Access support is typically funded under Core Supports in your NDIS plan. If you’re unsure whether this is covered in your current plan, we can help you understand your funding and what’s possible.
When Can We Provide Support?
We offer flexible community access support to fit your schedule and the activities that matter most to you, including:
Whether you need support for a single appointment or regular weekly outings, we’ll build a community access plan around your goals, routine and the activities that are most important to you.
Why Choose Ace of Care for Community Access?
Trained in safe community navigation, manual handling and emergency response.
We support you to build skills and independence, not just complete tasks on your behalf.
We aim to provide the same worker for community outings so you always feel comfortable and at ease.
We work around your appointments, activities and personal schedule — not the other way around.
Respectful of your background, language, beliefs and individual preferences in all community settings.
Skilled at working within your NDIS plan to help you get the most from your community participation funding.
Ready to Get Out and Explore Your Community?
We’re here to make community life more accessible, enjoyable and empowering. Contact Ace of Care today to find out how our Community Access support can help you live the life you want.