Personal Care – Supporting You with Dignity, Respect and Choice
We provide respectful, person-centred assistance with daily personal hygiene routines – supporting you to look and feel your best every single day.
At Ace of Care, we understand that personal care is deeply individual and often very personal.
Our goal is to support you to live safely, comfortably and independently — while always respecting your privacy, dignity and choices. Whether you need a little help in the morning or comprehensive daily support, our trained and compassionate support workers are here to help, on your terms.
What Is Personal Care?
Personal care under the NDIS covers the everyday tasks that support your health, hygiene and wellbeing — the things that help you feel your best and stay safe at home and in the community. These are highly individual supports that require sensitivity, trust and a genuine respect for the person receiving care.
We provide personal care services in your own home, in shared living, or out in the community — wherever you need us.
Our Personal Care Services
Our team can assist with a wide range of personal care supports, including:
- Showering or bathing (including sponge baths)
- Assistance with dressing and undressing
- Grooming, hair care and shaving
- Brushing teeth and oral hygiene
- Applying creams or lotions as directed
- Nail care and skincare routines
- Assistance with toileting and incontinence care
- Changing continence aids and pads
- Catheter and stoma care (as per care plan)
- Support developing continence management plans
- Dignified, discreet and respectful assistance
- Getting in and out of bed, chairs or wheelchairs
- Safe use of mobility aids and hoists
- Slide sheets and transfer board assistance
- Positioning and repositioning for comfort
- Prevention of pressure areas
- Assistance with preparing simple meals and drinks
- Help with eating and drinking
- Following texture-modified diets and meal plans
- Monitoring and prompts for healthy eating
- Safe food handling and mealtime management
- Reminders to take medication at the right time
- Assistance with dose administration aids
- Webster pack support in line with care plan
- Monitoring adherence and flagging concerns
- Support to follow your daily routines
- Help establishing morning and evening routines
- Gentle prompts and encouragement
- Supporting independence wherever possible
- Assistance tailored to your lifestyle and goals
"Personal care done well is barely noticeable — it simply allows you to start your day feeling clean, comfortable and confident. That's what we aim for with every visit."
Our Approach to Personal Care
We know that inviting someone into your home to assist with personal tasks requires a great deal of trust. Our approach is built on earning that trust — through consistency, compassion and complete respect for your individuality.
Your privacy and comfort are always our priority. We provide personal care in a way that is discreet, sensitive and respectful of your cultural, religious and personal preferences — always.
- How you want tasks done
- When you want support
- Who supports you
- What your personal care plan looks like
We work with you — and your family or guardian if you wish — to create a care plan that reflects your goals, needs and preferences.
- Professionally trained and experienced staff
- Screened and NDIS Worker Check compliant
- Trained in manual handling and infection control
- Clear safeguarding policies and procedures
- Regular quality reviews and feedback
Who Can Access Personal Care with Ace of Care?
We support a wide range of participants and tailor personal care to your individual situation and needs:
- NDIS participants of all ages
- People with physical disability
- People with intellectual disability
- People with psychosocial disability
- People with sensory impairment
- People living alone, with family or in shared accommodation
- Participants requiring high or complex personal care
- Those transitioning from hospital or residential care
Personal care is typically funded under Core Supports in your NDIS plan. If you’re unsure whether personal care is included in your plan, we can help you understand your funding and options — at no obligation.
When Can We Provide Support?
We offer flexible personal care services to match your routine and lifestyle, including:
We’ll work with you to build a schedule that suits your lifestyle — from a single daily visit to multiple visits throughout the day, depending on your needs and NDIS funding.
Why Choose Ace of Care for Personal Care?
Your goals, your routine, your way — we tailor every visit around you, not around a standard checklist.
We aim to provide familiar, trusted faces so you always feel comfortable and safe during personal care.
Respectful of your background, language, gender preferences and cultural or religious practices.
All personal care staff are trained in manual handling, infection control, safeguarding and dignified care delivery.
We keep you and your family informed, listen carefully to feedback, and adjust support as your needs change.
Experienced in working within NDIS plans to ensure you receive the personal care support you're entitled to.
Ready to Talk About Your Personal Care Needs?
We’re here to make personal care simple, safe and comfortable. Contact Ace of Care today to discuss how we can support you or your loved one to live with dignity and independence.