Domestic Assistance – Supporting You at Home
Practical, reliable help with everyday household tasks so you can live comfortably, safely and independently in the home you love.
At Ace of Care, we understand that keeping up with household tasks can be challenging when you're living with a disability or managing your health.
A clean, well-organised home is more than just comfort — it’s essential for your safety, wellbeing and independence. Whether you need a helping hand with the weekly cleaning or regular support across a range of tasks, our friendly and reliable support workers are here to help — on your terms, in your home.
What Is Domestic Assistance?
Domestic Assistance under the NDIS covers the practical household tasks that help you live independently and comfortably in your own home. These are the everyday activities that keep your home clean, safe and well-organised — and help you maintain your quality of life.
We provide domestic assistance services in your own home, working alongside you to ensure tasks are done the way you prefer and at times that suit your routine.
Our Domestic Assistance Services
Our team can assist with a wide range of household tasks, including:
- Vacuuming and mopping floors
- Dusting surfaces and furniture
- Cleaning bathrooms and toilets
- Wiping down kitchens and benchtops
- Tidying and organising living areas
- Emptying bins and waste disposal
- Washing and drying clothes and linen
- Folding and putting away laundry
- Ironing and clothes care
- Changing and freshening bed linen
- Planning and preparing nutritious meals
- Following dietary requirements or care plans
- Batch cooking and preparing meals in advance
- Safe food handling and kitchen hygiene
- Light cooking, reheating and serving
- Shopping on your behalf or with you
- Creating shopping lists from your preferences
- Collecting items from local stores
- Assisting with online grocery orders
- Packing away groceries at home
"Personal care done well is barely noticeable — it simply allows you to start your day feeling clean, comfortable and confident. That's what we aim for with every visit."
Our Approach to Domestic Assistance
We believe that quality domestic support goes beyond just completing tasks — it's about working with you in a way that feels respectful, comfortable and genuinely helpful.
We respect that every person has their own standards, routines and preferences at home. Our support workers take the time to understand how you like things done and follow your lead every visit.
- Which tasks you want help with
- How and when tasks are completed
- Who provides support in your home
- How often support visits occur
All our support workers are:
- Professionally trained and experienced
- Screened and NDIS Worker Check compliant
- Trained in infection control and safe practices
- Respectful of your home and belongings
Who Can Access Domestic Assistance?
We support a wide range of participants and tailor our services to your individual situation:
- NDIS participants of all ages
- People with physical disability
- People with intellectual disability
- People with psychosocial disability
- People living alone or with family
- Participants in shared accommodation
Domestic assistance is typically funded under your NDIS plan in the Core Supports category. If you’re unsure whether it is included in your plan, we can help you understand your funding and explore your options.
When Can We Provide Support?
We offer flexible domestic assistance services designed to fit around your lifestyle and routine, including:
We’ll work with you to build a support schedule that suits your lifestyle — from a single weekly visit to multiple sessions per week, depending on your needs and NDIS funding.
Why Choose Ace of Care?
Your goals, your home, your way — we tailor every visit to your preferences.
We aim to provide familiar faces so you always feel comfortable and at ease.
Respectful of your background, language, culture and personal preferences.
We keep you informed, listen to your feedback, and adapt as your needs change.
We understand your community and are available when you need us most.
Experienced in working within NDIS plans to maximise the value of your support.
We’re here to make home support simple, flexible and genuinely helpful. Contact Ace of Care today to discuss how we can support you or your loved one.